DISPUTE EVIDENCE PACK - PP-D-DEMO-1004
Amount: 55.00 USD
Reason: MERCHANDISE_OR_SERVICE_NOT_RECEIVED
Status: WAITING_FOR_SELLER_RESPONSE

SELLER RESPONSE
Thank you for reviewing this case. These are the facts, each with its evidence.
- The item was shipped via UPS on 2026-10-15 with tracking number 1Z999AA10123456784. [E4]
- UPS tracking shows the package was delivered on 2026-10-20 to 2211 N First St, San Jose, CA 95131, US and signed for by JOHN D. [E4, E5]
Please see the evidence listed below.

EVIDENCE
[E1] PayPal dispute: Dispute PP-D-DEMO-1004: reason MERCHANDISE_OR_SERVICE_NOT_RECEIVED, amount 55.00 USD, status WAITING_FOR_SELLER_RESPONSE.
[E2] PayPal dispute message (buyer) (written by buyer): Buyer wrote in the dispute on 2026-11-01.
[E3] PayPal order: PayPal order ORDDEMO1004 for 55.00 USD, shipping address on transaction: 2211 N First St, San Jose, CA, 95131, US.
[E4] Carrier record (UPS, simulated): UPS tracking 1Z999AA10123456784: status DELIVERED, shipped 2026-10-15, delivered 2026-10-20 to 2211 N First St, San Jose, CA 95131, US, signed by JOHN D.
[E5] DisputeDesk check (code): Delivery address matches the shipping address on the PayPal transaction.
[E6] Shop listing: Listing 'Leather laptop sleeve 14 inch': Fits 14-inch laptops, felt lining.
[E7] Shop packing photo: Packing photo: Laptop sleeve in box with invoice, photographed 2026-10-15
[E8] Shop records: Buyer has 3 previous order(s) and 3 previous dispute(s) with this shop.