DISPUTE EVIDENCE PACK - PP-D-DEMO-1002
Amount: 28.00 USD
Reason: MERCHANDISE_OR_SERVICE_NOT_AS_DESCRIBED
Status: WAITING_FOR_SELLER_RESPONSE

SELLER RESPONSE
Thank you for reviewing this case. These are the facts, each with its evidence.
- The listing for the item titled "Slim leather wallet - dark brown" described it as vegetable-tanned leather with 6 card slots and noted that natural leather shade can vary slightly between hides (E6). [E6]
- A packing photograph taken on 2026-10-14 shows the wallet is dark brown next to a colour card (E7). [E7]
- USPS tracking number 9400111899561234567890 indicates the package was delivered on 2026-10-19 to the buyer's address at 2211 N First St, San Jose, CA 95131, US (E4, E5). [E4, E5]
- In the dispute, the buyer stated on 2026-10-30 that "The wallet colour is completely different from the photos." (E2) [E2]
Please see the evidence listed below.

EVIDENCE
[E1] PayPal dispute: Dispute PP-D-DEMO-1002: reason MERCHANDISE_OR_SERVICE_NOT_AS_DESCRIBED, amount 28.00 USD, status WAITING_FOR_SELLER_RESPONSE.
[E2] PayPal dispute message (buyer) (written by buyer): Buyer wrote in the dispute on 2026-10-30.
[E3] PayPal order: PayPal order ORDDEMO1002 for 28.00 USD, shipping address on transaction: 2211 N First St, San Jose, CA, 95131, US.
[E4] Carrier record (USPS, simulated): USPS tracking 9400111899561234567890: status DELIVERED, shipped 2026-10-14, delivered 2026-10-19 to 2211 N First St, San Jose, CA 95131, US.
[E5] DisputeDesk check (code): Delivery address matches the shipping address on the PayPal transaction.
[E6] Shop listing: Listing 'Slim leather wallet - dark brown': Vegetable-tanned leather, 6 card slots. Natural leather: shade can vary slightly between hides.
[E7] Shop packing photo: Packing photo: Dark brown wallet next to colour card, photographed 2026-10-14
[E8] Shop chat (buyer) (written by buyer): Buyer message on 2026-10-20.
[E9] Shop records: Buyer has 0 previous order(s) and 0 previous dispute(s) with this shop.